Customer Service Executive - Business Loans - Direct -… | Rozgoo | Rozgoo

Tata Capital

Kollam, IN · On-site · Full-time

Customer Service Executive - Business Loans - Direct - Trivandrum - India Tower - CSE

Posted 12 days ago

Location: Kollam, IN
Work mode: On-site
Employment: Full-time
Experience: Lead · 0–3 yrs
Education: high school

About the role

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Description Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms • Logging the case in the system as per SOP and follow the process for disbursement. • Fulfil - the Sanction ratio as per organisation requirement • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Superviso…

Requirements

High school education or equivalent
Experience in customer service or loan processing
Knowledge of document validation
Good communication skills
Ability to use case management systems

Skills

customer service
document verification
loan processing
case management
cross selling
communication
data entry
crm software
ms office

Benefits

Paid Leaves

About the company

Tata Capital

Posted via Adzuna

How to apply

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Tata Capital

Customer Service Executive - Business Loans - Direct - Trivandrum - India Tower - CSE