Customer Service Officer (Call Centre - Woodlands)

Customer Service Officer (Call Center) Woodlands $2,300 - $2,600 / month 12 Months Contract (Renewable Annually) Job Scope: Handle enquiries and correspondence received through telephone, email, and IVR systems Update records & cases in system Coordinate with teams to resolve feedback/issues Prepare reports & follow up on cases Perform data entry and system updates with a high level of accuracy Requirements: Good verbal and written communication skills Proficient in Microsoft Office application…