zeltron service pvt ltd
Delhi, IN · On-site · Full-time
Customer Service Operation Manager
Posted 24 days ago
- Location
- Delhi, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Role responsibilities Building Technical capabilities of team for the Product Categories Tankless Heat Pump Ventilation Undefloor Managing Service and Revenue delivery Operations Management MSL Administrations Reportings KPI Delivery Warranty managements adherence to Process and Policies Cost optimization Team Leadership Recruit train and manage a team of field service technicians and engineers specializing in electric solar and heat pump geyser Customer Conflict ResolutionHandle escalated cust…