Krwizard
Bangalore, IN · On-site · Full-time
Customer Service Quality Analyst Support
₹4L – ₹4.6LPosted 26 days ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Salary
- ₹4L – ₹4.6L
- Experience
- Mid-level · 2–3 yrs
Customer Service Quality Analyst Location: Bangalore Salary: Up to 4.6 LPA Experience: Minimum 2 to 3 years in a Quality Analyst role within a customer service environment Key Responsibilities: Audit Customer Interactions: Conduct thorough audits of customer interactions across voice, chat, ticketing, and email channels to assess quality against defined parameters. Identify Issues: Analyze audit findings to identify critical errors and patterns that impact customer satisfaction and agent perfor…
Krwizard
Posted via Adzuna
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.
Apply Now