- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead · 3–4 yrs
About the role
Job Title: Customer Success Associate Location: Bangalore Experience: 3–4 years Industry: Fintech / E-commerce / Payments Responsibilities : Own end-to-end client onboarding, customer support, and relationship management activities. Manage multi-channel customer support operations (email, chat, and phone) while ensuring SLA adherence. Handle client onboarding processes and provide technical support related to CRM platforms. Lead, mentor, and manage support agents along with day-to-day support o…