- Location
- Gurgaon, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
What Will You Do Customer Relationship Management Build and maintain longlasting relationships with US & EU SaaS clients Serve as the primary point of contact and trusted advisor for your portfolio of accounts Lead regular business reviews and align stakeholders on objectives and measures of success Account Growth & Retention Drive customer retention and spot opportunities for upselling and crossselling Proactively track account health and manage risk to ensure client satisfaction Collaborate w…