- Location
- Hyderabad, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
About the Team As a Tier 1 Customer Experience (Cx T1) Chat Specialist, you are the front-line voice of our brand and the key driver of customer trust. In this fast-paced, chat-based role, you will take full ownership of incoming customer inquiries, complaints, and escalations. By combining empathy, critical thinking, and system mastery, you will navigate multiple workflows simultaneously to deliver accurate, real-time resolutions. This position is ideal for driven, customer-obsessed profession…