Customer Support Executive at Happiest Resume | Rozgoo | Rozgoo

Happiest Resume

India, IN · On-site · Full-time

Customer Support Executive

₹2L – ₹3LPosted 8 days ago

Location: India, IN
Work mode: On-site
Employment: Full-time
Salary: ₹2L – ₹3L
Experience: Mid-level

About the role

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Handle customer queries through calls, chats, emails, and other support channels.  Understand customer concerns and provide accurate and timely resolutions.  Assist customers with product/service-related queries.  Escalate complex issues to the appropriate team when required.  Maintain a high level of customer satisfaction and service quality.  Accurately record customer interactions and update information in the system.  Follow company policies, processes, and customer service standards.…

Requirements

customer support
multichannel customer communication
accurate issue resolution
escalation handling

Skills

customer support
troubleshooting
case escalation
customer communication
crm data entry
multichannel support

About the company

Happiest Resume

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

Happiest Resume

Customer Support Executive

₹2L – ₹3L