People Group
Bangalore, IN · On-site · Full-time
Customer Support Executive
Posted 1 month ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Key Responsibilities : Provide customer support through various channels (calls, emails, chats) in English, Hindi, and Kannada. Address and resolve customer queries and complaints efficiently and professionally. Assist in troubleshooting product or service-related issues. Ensure a high level of customer satisfaction through effective communication and problem-solving. Maintain detailed records of customer interactions, feedback, and resolutions. Follow up with customers to ensure resolution and…
Requirements
- ability to provide customer support via calls, email, and chat
- proficiency in english
- proficiency in hindi
- proficiency in kannada
- ability to troubleshoot product or service issues
- ability to maintain detailed customer records
Skills
- customer support
- troubleshooting
- issue resolution
- multi-channel support
- english
- hindi
- kannada
- customer complaint handling
- knowledge base management
- escalation handling
About the company
People Group
Posted via Adzuna
How to apply
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