Customer Support Team Lead

About the role Wizcart is a home services marketplace in Calgary. Every professional on the platform is identity verified and background checked. This role leads the team that supports both sides of the marketplace: the providers who do the work and the customers who book them. The team begins on the supply side, onboarding providers onto the platform. Customer support is added within the first few weeks, settling at a roughly 50:50 split. The role also serves as the point of contact for the do…