- Location
- Noida, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Information Retrieval Officer We are currently seeking individuals for the role of Information Retrieval Officer (IRO), a position critical to our operations. As an IRO, you will be responsible for attending calls and delivering accurate information as per the caller s request. This role requires a meticulous approach to maintaining call duration within the standard Average Time Taken (ATT), ensuring customer satisfaction, and upholding compliance with departmental policies. What we are looking…
Requirements
- customer support
- voice process
- information retrieval
- call handling
- compliance
Skills
- customer support
- voice process
- information retrieval
- call handling
- customer satisfaction
- compliance
About the company
Justdial
Posted via Adzuna
How to apply
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