Deal Desk Analyst

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>About the Role</strong></span></p> <p><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">The Deal Desk Specialist works cross functionally as part of the global Deal Desk team, collaborating with Sales, Finance and Legal, to ensure efficient quoting, contracting, document review and accuracy to increase deal velocity and processing in Fivetran systems. The right person has a strong background in supporting a high volume as well as a complex contracting sales organization and excellent customer service skills. Teamwork, collaboration and experience with Enterprise business are critical to the success of the right candidate.</span></p> <p><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">This is a full-time, hybrid position based out of our Sydney office . Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.<br></span></p> <p><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Technologies You’ll Use</strong></span></p> <ul> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="color: #1d1c1d;">Salesforce CPQ, </span><span style="color: #1d1c1d;">Ironclad</span></span></li> </ul> <p><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What You’ll Do</strong></span></p> <ul> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sales leadership, legal) to help facilitate timely and accurate deal closure.</span></li> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manage complex, nonstandard, predominantly Enterprise deals with multiple cross-functional partners</span></li> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">Provide guidance to Account Executives/Sales Management on deal structures in order to meet customer requirements and maximize ARR.</span></li> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with Finance and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies.</span></li> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manage quote and contract approval workflows for pricing, discounts and special terms for the sales teams using Deal Desk established guidelines and company best practices.</span></li> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="color: rgb(29, 28, 29); font-family: helvetica, arial, sans-serif; font-size: 10pt;">Maintain an agreed upon Service level agreement (SLA) on approvals and deal review times.</span></li> <li style="color: rgb(29, 28, 29) !important; font-family: helvetica, arial, sans-serif;