Deal Desk Manager

<div class="content-intro"><p>Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at <a href="http://amplitude.com">amplitude.com</a>.</p> <p>As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.</p> <p><strong>Amplitude’s Commitment to Diversity Equity &amp; Inclusion (DEI): </strong>Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.</p></div><h1><strong>About The Role</strong></h1> <p>Amplitude is building the operating system for digital product innovation—and our Deal Desk team sits right at the center of how we monetize that vision. This team partners deeply with Sales, Finance, Legal, and Revenue Accounting to structure smart, scalable deals that accelerate growth without introducing risk.</p> <p>As a Deal Desk Manager, you’ll act as a strategic advisor on our most important and complex opportunities. You’ll help shape deal strategy, guide pricing and contract decisions, and bring clarity to ambiguity—all while keeping the business moving fast. This is a high-impact role for someone who thrives in fast-paced environments and likes being where decisions actually get made.</p> <p>This role is remote, with a preference for candidates based in the <strong>Eastern Time Zone</strong> to enable consistent collaboration with EMEA stakeholders when needed.</p> <p>&nbsp;<strong>As a Deal Desk Manager, you will:&nbsp;</strong></p> <ul> <li>Own deal strategy for complex opportunities by advising Sales on pricing, packaging, contract terms, and negotiation strategy—especially for enterprise and non-standard deals</li> <li>Drive deal execution end-to-end by reviewing and approving non-standard transactions within SLA while ensuring all approvals are obtained and aligned with revenue recognition, legal, and operational policies</li> <li>Act as the connective tissue across teams (Sales, Legal, Finance, RevOps, Accounting) to align on deal structure, mitigate risk, and remove blockers quickly</li> <li>Partner on non-standard deal structures to balance business impact with compliance, including revenue recognition and contractual considerations</li> <li>Identify and scale better ways of working by improving the Quote to Order process, leveraging AI tools, codifying best practices, and enabling the Sales team to move faster and smarter&nbsp;</li> </ul> <p><strong>You'll be a great addition to the team if:</strong></p> <ul> <li>You thrive in a fast-paced, dynamic environment and are energized by complex, high-stakes deals that require creative thinking and sound judgment</li> <li>You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line when it matters</li> <li>You’re energized by cross-functional collaboration and know how to drive alignment across strong personalities and competing priorities</li> <li>You have a sharp eye for risk and detail, but don’t lose sight of the bigger picture</li> <li>You're a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together</li> </ul> <p><strong>At a minimum, you need to have:</strong></p> <ul> <li>5+ years of experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business</li> <li>Strong understanding of deal structuring, pricing strategies, and contract negotiations</li> <li>Experience partnering with Legal and Finance on non-standard terms and approvals</li> <li>Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios</li> <li>Familiarity with channel selling model and transacting t