Deputy Manager - Process Training (Training Management/… | Rozgoo | Rozgoo

WNS Global Services

Hyderabad, IN · On-site · Full-time

Deputy Manager - Process Training (Training Management/ Training Delivery/ Process Trainer /TNA /TNI / Nesting ) - Hyderabad - REF113652U_2026278897

Posted 11 days ago

Location: Hyderabad, IN
Work mode: On-site
Employment: Full-time
Experience: Lead

About the role

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Job Description  Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training plans with inputs from client SMEs Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc. Set-up daily/weekly huddles with trainees to track progress and res…

Requirements

experience in process training or delivery
knowledge of training needs analysis (TNA)
ability to assess training effectiveness
strong communication skills

Skills

training delivery
process training
performance monitoring
knowledge management
training needs analysis
training plans
skill assessment
stakeholder communication
progress tracking
client engagement
training material design

About the company

WNS Global Services

Posted via Adzuna

How to apply

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WNS Global Services

Deputy Manager - Process Training (Training Management/ Training Delivery/ Process Trainer /TNA /TNI / Nesting ) - Hyderabad - REF113652U_2026278897