Digital Account Manager : ITES at Microsoft | Rozgoo | Rozgoo

Microsoft

Bangalore, IN · On-site · Full-time

Digital Account Manager : ITES

Posted 20 days ago

Location: Bangalore, IN
Work mode: On-site
Employment: Full-time
Experience: Lead · 2–5 yrs
Education: bachelor's

About the role

© 2026 Rozgoo

Overview Builds and maintains customer engagements with a focus on timelines and quality of customer contact. Works to identify contacts in new accounts and builds customer engagement. Conducts background research on existing accounts. Captures key learnings about customers, history, and interest. Understands customer business and goals, and uses available digital tools to conduct research. Monitors customer satisfaction metrics and acts on feedback appropriately. Attends to renewals and addres…

Requirements

2-5 years account management experience
Bachelor's degree
Good communication skills
Familiarity with digital research tools

Skills

customer relationship management
account management
digital tools usage
customer satisfaction monitoring
research analysis
crm software
it service management
renewals management

About the company

Microsoft

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

Microsoft

Digital Account Manager : ITES