Aspen Technology
India, IN · On-site · Full-time
Digital Customer Success Specialist – Community & Customer Engagement
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
The Role (Job Summary) Digital Customer Success delivers structured, scalable Customer Success for customers who sit outside dedicated one-to-one Customer Success Manager coverage, using data, analytics, community and targeted outreach to drive consistent value realisation. In this role you will own the community and digital-engagement motion of the function. You will run our online customer community and the structured customer outreach that keeps customers informed, connected and heard at sca…