Acme Services Private Limited
India, IN · On-site · Full-time
Digital & related CCT
₹27L – ₹28LPosted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Salary
- ₹27L – ₹28L
- Experience
- Lead
Job Description: Lead end-to-end delivery of complex Digital Transformation / Customer Experience programs. Manage digital customer journeys across Cards, Payments, Account Servicing and Security/Authentication domains. Drive transformation initiatives across Contact Centre, Chat, IVR, CCaaS and Omnichannel environments. Lead Genesys migration / Contact Centre modernization programs. Manage implementation and integration of Genesys Cloud / CCaaS platforms. Drive AI-led customer and agent experi…
Acme Services Private Limited
Posted via Adzuna
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.
Apply Now