Director, Business Product Manager - PRM

<h3><span style="font-size: 14px;">The Opportunity</span></h3> <p>Our PRM (Partner Relationship Management) platform is the operating system for MongoDB's entire partner ecosystem — the system partners and internal teams rely on for onboarding, deal registration, enablement content, incentives, and reporting. We're looking for a Director, Business Product Manager to own the business vision and requirements for this platform: the strategic counterpart to the engineering/IT team that builds it. This is a business-side role — you won't be writing code — but you need to understand PRM deeply enough to translate partner and internal stakeholder needs into a clear product vision, a prioritized roadmap, and requirements engineering can build against.</p> <p>You'll report to the VP of Partner Strategic Operations and work as the connective tissue between the partner organization (Sales Plays &amp; Offerings, Programs, Enablement, Digital Process &amp; AI Operations) and the engineering/IT teams who build and maintain the platform.</p> <p>We are looking to speak to candidates who are based in Palo Alto for our hybrid working model.</p> <h3>What You'll Do</h3> <p>Own the vision and strategy</p> <ul> <li>&nbsp; &nbsp; Define and own the long-term business vision and strategy for the PRM platform, anchored in the needs of partners and internal partner-organization stakeholders.</li> <li>&nbsp; &nbsp; Build and maintain a prioritized product roadmap that balances competing demands from Sales Plays &amp; Offerings, Programs, Enablement, Digital Process &amp; AI Operations, and field/partner-facing teams.</li> <li>&nbsp; &nbsp; Stay current on PRM market direction (Salesforce PRM, Impartner, Workspan, Zift, Crossbeam, and emerging AI-native entrants) to inform build-vs-buy and platform evolution decisions.&nbsp;</li> </ul> <h3>Gather and write requirements</h3> <ul> <li>&nbsp; &nbsp; Run structured discovery with stakeholders across the partner organization to surface needs, pain points, and opportunities, and translate them into clear, prioritized requirements.</li> <li>&nbsp; &nbsp; Author business requirements documents (BRDs), user stories, and acceptance criteria that engineering and IT can build against without ambiguity.</li> <li>&nbsp; &nbsp; Maintain and groom the product backlog, balancing new capability requests against platform stability, data quality, and technical debt considerations raised by engineering.</li> </ul> <h3>Work cross-functionally to deliver</h3> <ul> <li>&nbsp; &nbsp; Act as the primary business-side liaison to Engineering/IT and any implementation partners or vendors, ensuring business intent survives translation into technical delivery.</li> <li>&nbsp; &nbsp; Partner closely with the Digital Process &amp; AI Operations lead to align on which PRM capabilities should be built as native platform features versus automations layered on top.</li> <li>&nbsp; &nbsp; Lead or participate in UAT (user acceptance testing) cycles to confirm delivered functionality meets business requirements before release.</li> <li>&nbsp; &nbsp; Drive change management and adoption for new PRM capabilities — communication, training materials, and enablement content in partnership with the Enablement team.</li> </ul> <h3>Measure and iterate</h3> <ul> <li>&nbsp; &nbsp; Define and track adoption and health metrics for the PRM platform (partner activation, feature adoption, ticket/escalation volume, NPS or satisfaction where available).</li> <li>&nbsp; &nbsp; Report platform performance and roadmap progress to the VP of Partner Strategic Operations and other partner-organization stakeholders on a regular cadence.</li> <li>&nbsp; &nbsp; Continuously reprioritize the roadmap based on usage data, stakeholder feedback, and evolving partner-ecosystem strategy.</li> </ul> <h3>What You'll Bring</h3> <ul> <li>&nbsp; &nbsp; 8+ years of experience in product management, business systems, or business analysis roles, ideally with direct exposure to PRM, CRM, or other partner/channel technology platforms at a B2B SaaS or infrastructure/data company.</li> <li>&nbsp; &nbsp; Deep working knowledge of how a PRM platform functions — partner onboarding, deal registration, MDF/incentive tracking, tiering, co-sell workflows — even without hands-on engineering or configuration experience.</li> <li>&nbsp; &nbsp; A track record of authoring clear BRDs, user stories, and acceptance criteria, and succe