Director, Chief of Staff

Transform your career by becoming the Chief of Staff (CoS) to MongoDB’s Chief Information Officer, working directly with executives and the leadership team across MongoDB, including but not limited to within the IT organization. 

The Role

The Chief of Staff to the CIO is a senior operator who multiplies the CIO’s impact.  You will run the operating rhythm of the Office of the CIO, lead the IT Program Management Office (ITPMO) that governs the IT portfolio and drive strategic program execution.

You possess the ability to blend strategic direction with hands-on tactical execution: shaping the CIO’s agenda, translating IT strategy into plans and measurable outcomes, and making sure decisions are made on time and followed through. You will operate as a versatile, right-hand to help manage initiatives, demonstrating excellent program management and organizational skills, building the mechanisms that help IT scale.

We are looking to speak to candidates who are based in Palo Alto, CA for our hybrid working model.

What You’ll Do

• CIO leverage and prioritization: Shape and manage the CIO’s agenda, ensuring time and focus go to the highest-value priorities; Act as a trusted advisor and thought partner, framing decisions with clear options and trade-offs

• Operating rhythm: Design and run the IT operating cadence, including IT leadership team meetings, QBRs, planning cycles, offsites, and executive and board readouts; Build workback plans, track commitments, and surface risks early

• Strategy and planning: Partner with CIO Leadership team to translate IT strategy into annual and quarterly objectives, OKRs, and plans, and track progress against them

• Influence direction:  You will collaborate, influence and align your peers towards the objectives that we are driving in terms of IT strategy and will not hesitate in pushing back, questioning assumptions and influencing direction without authority

• ITPMO and portfolio governance: Lead the ITPMO and maintain a single view of the IT portfolio: status, risks, dependencies, value, and alignment to company priorities; Run intake, prioritization, and governance forums with clear decision and escalation paths

• Strategic program execution: Oversee CIO-sponsored, cross-pillar programs and special projects; Partner with DRIs to define, resource, and deliver them, and to remove blockers and hold owners accountable

• Financial and resource partnership: Partner with Finance and IT leaders on budget, forecasting, headcount, and vendor and SaaS spend; Give leadership transparency into investment and the return on strategic initiatives

• People priorities and HR partnership: Partner with the HR Business Leader on the execution of the highest priorities, adoption of organizational changes, leadership transitions, and other business priorities, without owning the underlying people strategy; You will handle sensitive and confidential information with sound judgment,and maturity while anticipating what the organization will need next 

• Executive communications: Draft and quality-check CIO and leadership communications, including board materials, all-hands content, and IT-wide updates; Guide change management for major initiatives

• Cross-functional alignment: Partner with Chiefs of Staff and leaders across the executive team and business units; Represent the CIO where appropriate and manage through influence

• Team leadership: Lead and develop the ITPMO team (program management, strategy and operations, portfolio analytics) and the Executive Administrators supporting the IT VPs; Set standards for executive support, drive consistency and coverage across the team, and build a culture of accountability and discretion

• Continuous improvement: Define delivery standards and ways of working, and use data and AI-enabled tools to make governance, reporting, and executive support faster and more scalable

What You’ll Bring

• 10+ years of experience in management consulting, strategy and operations, IT/enterprise program or portfolio management, or chief of staff roles, ideally at a high-growth technology company

• Experience leading a team, including managers or professionals in program management and/or executive support, with a track record of developing talent

• Experience supporting or advising senior executives, and credibility operating in executive forums; You can influence without authority

• Proven ability to design and run governance frameworks, operating cadences, and decision processes, and t