Director, Compounding Operations - Romeoville, Illinois

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. The Director, Compounding Operations is the enterprise owner of compounding operations across Ro’s pharmacy network. This role is accountable for operational execution, quality, compliance, performance, inspection readiness, and scalable growth across both sterile and non-sterile compounding operations. Reporting directly to the VP of Compounding & Manufacturing, this leader oversees Lead Compounding Pharmacists across all current and future facilities, including Illinois and Florida. Site-level Lead Compounding Pharmacists and Pharmacists-in-Charge are responsible for local execution, while the Director defines the enterprise operating model, standards, systems, metrics, escalation pathways, and accountability framework required to drive consistent performance across the network. All compounding personnel align indirectly to this role through the site leadership structure. This is a hands-on enterprise leadership position requiring strong operational discipline, quality oversight, regulatory judgment, and the ability to build and scale controlled compounding operations. The role ensures that practices are standardized, documented, and aligned with USP <795>, <797>, and <800> across all sites. The Director partners closely with Pharmacists-in-Charge, Quality, Compliance, Operations, Legal, Product, and Supply Chain while maintaining clear accountability for cross-site consistency, performance management, operational controls, and escalation of compounding-related risks. This leader is ultimately accountable for the systems and controls that support finished-product quality, release readiness, inspection readiness, and overall compounding performance across Ro’s pharmacy network. The role is based on-site in Romeoville, Illinois, with travel to other compounding locations as needed.