Director, Corporate IT

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><p><strong>HYBRID</strong><strong> in </strong><strong>BOSTON</strong><strong> </strong><strong>&nbsp;</strong></p> <p>At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.</p> <h3><span style="font-size: 14pt;"><strong>About the team</strong></span></h3> <p>Klaviyo’s global Corporate IT organization — part of Global Technology Solutions (GTS) — is responsible for the systems, services, and foundations that power how Klaviyos work every day. We provide secure, scalable, and reliable technology to Klaviyos around the world, ensuring they have the tools, access, and support they need to do their best work.</p> <p>The Corporate IT leadership team owns the vision, strategy, and operations for our internal technology environment, including core infrastructure, identity and access, endpoint and office technology, collaboration platforms, and key enterprise applications. We partner closely with Engineering, Security, Risk &amp; Trust, and business functions like Finance, People, and Legal to deliver a seamless, secure, and modern employee technology experience globally.</p> <p><span style="font-size: 14pt;"><strong>What You'll Do</strong></span></p> <p>As the Director, Corporate IT, you will lead the strategy and execution of Klaviyo’s internal technology environment. You will be responsible for the end‑to‑end health of our corporate stack — from identity and endpoint management to collaboration tools, office technology, and core enterprise systems used across the company.</p> <p>You will define and drive the roadmap for Corporate IT, lead a multi‑disciplinary team of managers and senior ICs, and ensure our internal technology foundation is secure, reliable, compliant, and ready to scale. You’ll partner with leaders across the business to support company growth, enable an AI‑native workforce, and continually improve the employee experience through automation, self‑service, and modern IT practices.</p> <h3 style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>Own the Corporate IT vision and roadmap</strong></span></h3> <ul> <li>Define and maintain the multi‑year strategy for Klaviyo’s corporate technology stack, covering infrastructure, identity and access, endpoint and office technology, collaboration, and enterprise applications.</li> <li>Align Corporate IT initiatives with company‑level goals and the strategic plans of Finance, People, Legal, Security, and R&amp;D, ensuring internal technology is a driver — not a constraint — for growth.</li> </ul> <h3 style="line-height: 1.4;"><strong>Lead and develop a high‑performing Corporate IT organization</strong></h3> <ul> <li>Manage and mentor managers and senior technical leaders across Corporate IT domains, setting clear expectations around service ownership, reliability, and stakeholder partnership.</li> <li>Build and evolve an organizational structure that scales globally, supports follow‑the‑sun operations, and creates strong career paths and succession planning within the team.</li> </ul> <h3 style="line-height: 1.4;"><strong>Ensure reliability, security, and scalability of internal infrastructure</strong></h3> <ul> <li>Ove