Indigo Books & Music
Toronto, CA · On-site · Full-time
Director, E-Commerce and Customer Care
Posted 1 month ago
- Location
- Toronto, CA
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Executive
About the role
Job Description The Director of Ecommerce and Customer Care leads the ongoing innovation and advancement of our e-commerce site, driving seamless omnichannel engagement, browsing and shopping experiences for our community of book lovers and gift givers. MISSION To direct and advance data-driven growth strategies to optimize brand connection, discovery, conversion, and site performance, ensuring our digital storefront consistently reflects our commitment to Inspiring reading and joyful gifting f…