Director of Customer Excellence Marketing & Value… | Rozgoo | Rozgoo

ServiceNow

Santa Clara, US · On-site · Full-time

Director of Customer Excellence Marketing & Value Realization (Santa Clara)

₹16K – ₹25KPosted 1 month ago

Location: Santa Clara, US
Work mode: On-site
Employment: Full-time
Salary: ₹16K – ₹25K
Experience: Executive
Education: bachelor's

© 2026 Rozgoo

About the role

ServiceNow is seeking a Director, Customer Excellence Product Marketing to define positioning, messaging, and go-to-market strategies for the Customer Excellence portfolio, including Impact and Expert Services. You will partner across Product, Customer Excellence, Services, Sales, and Marketing to scale the function and drive customer value realization. The role emphasizes strategic storytelling, operating-model design, and leading influential initiatives that connect product adoption to J-1880…

Requirements

leadership in product marketing
experience with GTM and messaging
customer value realization focus
cross-functional partnering skills

Skills

product marketing
go-to-market strategy
positioning
messaging
customer excellence
customer value realization
cross-functional collaboration
strategic storytelling
operating-model design
impact and expert services knowledge

About the company

ServiceNow

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

ServiceNow

Director of Customer Excellence Marketing & Value Realization (Santa Clara)

₹16K – ₹25K