Director of Sales, Commercial (Europe)

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><h1><strong>Director of Sales, Commercial – Europe</strong></h1> <h2><strong>About the Role</strong></h2> <p>At Klaviyo, we're building one of the most ambitious go-to-market organisations in SaaS, and Dublin is at the heart of that growth.</p> <p>We are looking for a talented Director of Sales to lead our Commercial organisation at Klaviyo. Reporting to our VP of EMEA Sales, you’ll be responsible for leading a team of Sales Managers and a wider team of Commercial Account Executives across two offices (Dublin and London) and three sub-regions (Northern, Southern, and Central).</p> <p>This includes hiring, training, operational rigour, forecast management, performance analysis, and day-to-day coaching and talent development. The ideal candidate will have a strong track record of developing high-performing sales teams in a fast-paced environment and be able to demonstrate strong deal management and AI fluency.</p> <h2><strong>In This Role You Will Be Responsible For</strong></h2> <h3><strong>Build and Develop the Team</strong></h3> <ul> <li>Lead, coach, and develop a team of Sales Managers and Account Executives across Europe.</li> <li>Hire exceptional talent and raise the bar on what great looks like — building the pipeline of future Klaviyo leaders.</li> <li>Coach Sales Managers to become strong people leaders in their own right.</li> <li>Create clear development pathways and a culture of accountability, learning, and high performance.</li> </ul> <h3><strong>Own the Regional Strategy</strong></h3> <ul> <li>Develop and execute the go-to-market strategy for Klaviyo's Commercial segment across Europe.</li> <li>Translate business objectives into clear priorities and operational plans.</li> <li>Identify growth opportunities, optimise performance, and bring a founder's mindset to problem-solving.</li> <li>Serve as a strategic partner to EMEA leadership on regional business decisions.</li> </ul> <h3><strong>Drive Operational Excellence</strong></h3> <ul> <li>Accurately forecast and manage monthly, quarterly, and annual business performance.</li> <li>Use data to make decisions, surface trends, and drive accountability across the team.</li> <li>Continuously improve pipeline management, sales process, and team productivity.</li> <li>Evaluate and implement tools and processes that help the team scale effectively.</li> </ul> <h3><strong>Partner Across the Business</strong></h3> <ul> <li>Work closely with Marketing, Partnerships, Revenue Operations, Enablement, and Customer Success.</li> <li>Influence strategy, share market insights, and align cross-functional teams around shared goals.</li> <li>Contribute to EMEA succession planning and help shape the broader Klaviyo Dublin community.</li> </ul> <p>&nbsp;</p> <h2><strong>How You’ll Make an Impact</strong></h2> <h3><strong>Team</strong></h3> <ul> <li>We are a great place to work, and our leaders set the tone. You will need to ensure team morale remains high, people feel energised by their work, and we maintain a high standard for performance.</li> </ul> <ul> <li>Regular tactical and developmental 1:1s with your team of managers.</li> <li>Setting both quantitative and qualitative goals and targets for the team to hit business goals as well as support career development within the team.</li> </ul> <ul> <li>Klaviyos deliver work that is deemed ‘remarkable’