Director, Product Analytics

Interested in Applying for this Job? At Chime, we believe that it’s important to give our employees opportunities to develop and grow their careers both laterally and vertically. Since career development is employee owned and manager supported, please discuss the job opportunity with your manager and people partner before applying. You will be required to confirm that you have discussed this opportunity with your manager. For more information on the requirements and the process, please visit our CareerChime Page. About the role At Chime, we are building a member-first financial experience that empowers millions of people to achieve financial progress. Analytics and data are central to understanding our members, refining our products, and driving strategic business decisions. We’re hiring a Director, Product Analytics to lead our Lending analytics team and help shape one of Chime’s most critical growth areas. In this role, you’ll set the strategy for how analytics supports our lending products and partner closely with leaders across Product, Risk, Finance, and Engineering to drive high-impact decisions. As our Director, you’ll operate across both strategy and execution—ensuring we responsibly expand access to liquidity while improving member financial health. The base salary offered for this role and level of experience will begin at $230,000 and up to $300,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Lead and grow a team of managers and senior analysts, setting a high bar for analytical rigor, thought partnership, and business impact. Own the analytics strategy for Chime’s Lending portfolio, supporting products across credit, liquidity, underwriting, and repayment. Partner closely with Product, Risk, Finance, and Strategy leaders to influence roadmaps, investment decisions, and risk trade-offs. Drive experimentation strategy as a senior thought partner to Product, ensuring tests are well-designed and insights are translated into scalable impact. Define and evolve north star metrics, dashboards, and operating cadences that provide visibility into portfolio performance, unit economics, and member outcomes. Translate complex data into clear, actionable insights and executive-ready narratives that inform decision-making. Bring external perspective and best practices in fintech and analytics to continuously raise the bar for the team. To thrive in this role, you have 10+ years of experience in analytics, with strong experience managing managers and/or senior ICs in fintech, consumer tech, or other data-rich environments. Proven track record of owning analytics for a major product area and influencing cross-functional strategy and decision-making. Deep expertise in experimentation and causal inference, with experience applying these methods to product and r