Director, Revenue Enablement - Technical Skills Enablement (Remote Eligible)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Revenue Enablement Director, Technical Skills Enablement leads the Technical Skills track of Role Excellence. You will build and run the strategy that gives Solution Engineers, Customer Success Managers, and Professional Services consultants the platform and solution competence to drive demonstrated customer outcomes. You will be a deeply technical, strategic leader and executive influencer who earns credibility with Product, Engineering, and field leaders alike. Technical depth is critical to the customer engagement journey, and it is what turns a sold solution into realized outcomes. You will ensure customer-facing teams can competently use AI and FDE solutions and the Smartsheet platform to design, demonstrate, deploy, and optimize solutions with confidence. This is a build-the-future role, not a maintain-the-program role. We are reshaping how customer-facing teams are prepared to win and retain customers as AI changes how customers buy, evaluate, and use execution management platforms. You will define the strategic, future capabilities of your Center of Enablement Excellence, moving from event-based enablement to always-on, data-driven, proficiency-aware skilling measured by revenue attainment, and lead a team and a set of cross-functional partners to make it real at scale. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Our mission in GTM Enablement: we build confidence and competence in customer-facing roles so they can deliver customer value and drive revenue and retention. This Director role reports to the VP of Revenue Enablement. You Will: Own the Technical enablement strategy, hands-on experiences, and reinforcement for customer-facing roles, graduated by role and proficiency: platform and solution competence, technical envisioning, demo and proof of concept, solution design/delivery, product and security narrative, and outcome realization. Build a technically authoritative enablement capability and scenario-based assessment, that keeps pace with a rapidly evolving platform and AI portfolio. Lead the technical content capability, and partner with Customer Education and Product so internal and customer-facing technical learning are consistent and non-duplicative. Drive pred