Head of Solutions Architecture, Startups

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.</span></p> <p><span data-sheets-root="1">For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.</span></p> <p><span data-sheets-root="1">Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.</span></p> <p><span data-sheets-root="1">We are building the platform for that future, trusted by companies like&nbsp;<strong>OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide</strong>. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.</span></p></div><h2>About the Role:</h2> <p>We are looking for a Director of Solutions Architects to join our Field Engineering team. You’ll be responsible for building and leading a team of pre and post sales Solutions Architects supporting our startups sales organization across the Americas, helping customers ship incredible web and AI products using Vercel, Next.js, AI SDK and v0. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. You will report to the VP of Field Engineering.</p> <p>This is a hybrid position based in San Francisco, Austin or New York, with a required 3 days per week in office.</p> <h2>What You Will Do:</h2> <ul> <li>Lead, develop, and manage the AMER Startups SA team, including training, career development, and compensation.</li> <li>Ensure technical excellence across the pre-sales cycle.</li> <li>Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).</li> <li>Oversee and coach SA engagement on strategic accounts and critical deals.</li> <li>Partner with our engineering org to provide product feedback from the field.</li> <li>Develop repeatable plays from trends your are seeing across your team.</li> <li>Track and report SA performance to Sales and Field Engineering leadership quarterly.</li> <li>Own org planning, staffing, budgeting, and regional recruiting.</li> </ul> <h2>About You:</h2> <ul> <li>10+ years of experience in Solutions Engineering, Sales Engineering, or similar technical pre-sales roles, with at least 5 years in a formal leadership position.</li> <li>Strong background in web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).</li> <li>Proven ability to lead, coach, and scale technical teams in a high-growth environment.</li> <li>Demonstrated success working with enterprise and commercial customers across diverse industries.</li> <li>Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks).</li> <li>Experience collaborating with Sales, Product, and Engineering teams to drive customer success.</li> </ul> <h2>Bonus If You:</h2> <ul> <li>Have experience working with Vercel, Next.js, or similar frontend frameworks.</li> <li>Have led SA teams at a high-growth developer tool or cloud infrastructure company.</li> <li>Bring expertise in developer tooling, edge computing, or performance optimization.</li> <li>Are comfortable presenting at conferences, webinars, or large-scale customer events.</li> </ul> <h2>Benefits:</h2> <ul> <li data-stringify-indent="0" data-stringify-border="0">Competitive compensation package, including equity.</li> <li data-stringify-indent="0" data-stringify-border="0">Inclusive Healthcare Package.</li> <li data-stringify-indent="0" data-stringify-border="0">Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.</li> <li data-stringify-indent="0" data-stringify-border="0">Flexible Time Off.</li> <li data-stringify-indent="0" data-stringify-border="0">We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.</li> </ul> <p><span data-sheets-root="1">The San F