Engineer, Identity & Access

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><h4>See yourself at Twilio</h4> <p>Join the team as Twilio’s next <strong>Engineer,</strong> <strong>Identity &amp; Access</strong>.</p> <h4><strong>About the job</strong></h4> <p>Twilio is growing rapidly and seeking an<strong> Identity &amp; Access Engineer</strong> to integrate, build and automate systems. This technical role is critical for securing access across the entire enterprise. You will be instrumental in integrating, automating, and securing the identity lifecycle for all employees and systems. You will champion an <strong>"Everything-as-Code"</strong> approach, translating security principles like <strong>Least Privilege Access (LPA)</strong> and <strong>Zero Trust</strong> into scalable, automated, and auditable engineering solutions that eliminate manual provisioning and reduce security risk. Your primary mission is to <strong>proactively mitigate identity-related security risks</strong> and ensure stringent access governance across all Twilio resources and environments.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li><strong>Implement IAM Architecture:</strong> Integrate and deploy enterprise-level IAM solutions, APIs, and integrations focused on core security principles, including <strong>Least Privilege Access (LPA)</strong> and <strong>Zero Trust</strong>.</li> <li><strong>Environments</strong>: Work across a<strong> diverse technical landscape</strong>, rapidly deconstruct new environments whether you’re writing logic in a script or a visual canvas. Bridge the gap between custom code and no code platforms.</li> <li>Prioritize and champion an <strong>"Everything-as-Code"</strong> mentality for IAM and access management processes, eliminate manual tasks related to access provisioning and deprovisioning by turning it into an automation.&nbsp;</li> <li><strong>Privileged Access Management (PAM):</strong> Actively contribute to developing and maintaining the strategy for managing and securing <strong>Privileged Accounts (</strong>User and Service Accounts<strong>)</strong>, reducing attack surface area, and enhancing monitoring capabilities.</li> <li><strong>Compliance &amp; Audit:</strong> Lead participation in security audits, risk assessments, and mitigation activities, ensuring all IAM controls meet stringent regulatory and internal compliance standards</li> <li><strong>Innovation &amp; Modernization:</strong> Dive into new security technologies frequently, championing the implementation of <strong>bleeding-edge authentication standards</strong> and advanced access control models</li> <li><strong>System Integration &amp; Development:</strong> Integrate identity platforms with core enterprise applications (e.g., ServiceNow, JIRA) using REST APIs and common identity protocols. Contribute to internal frontend libraries and frameworks to build self-service access interfaces.</li> <li><strong>Operational Support:</strong> Participate in a 24x7 on-call rotation to quickly resolve high-