Engineering Manager - Dashboard

About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the role We’re hiring an experienced Engineering Manager to lead Dashboard, the team helping customers get more value from the WorkOS suite and helping WorkOS grow as a business. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would. You’ll lead engineers working across customer onboarding and growth, billing and monetization, and AI assistance in the WorkOS dashboard. The team’s work connects the customer journey from signup and integration through production and expansion. You’ll partner closely with design, go-to-market, finance, and other engineering teams to make that journey simpler and more effective. This role offers meaningful autonomy to shape what we build and why. It’s a great fit for a strong product thinker who enjoys working closely with product managers and taking the lead on product decisions when the opportunity calls for it. You’ll have room to identify customer problems, propose new directions, and carry ideas from discovery through launch, with ownership of the outcomes. If you’re excited by the chance to combine engineering leadership with product judgment, there’s a lot to build here. You’ll also drive technical strategy, empower your team to execute on projects with a direct impact on customer success and the business, and play a pivotal role in scaling the team and recruiting exceptional engineers. What your team will build Growth and onboarding: help developers move from signing up to integrating and running WorkOS in production. Improve onboarding and next steps, and work with go-to-market teams on timely outreach informed by product signals. Billing and monetization: build annual-credit capabilities, make billing more reliable and automated, and give customers clearer pricing, usage, and credit information in the dashboard. AI assistance for developers: bring the Dashboard Agent, WorkOS MCP server, Ask WorkOS, and Support Bot into a coordinated experience, with shared retrieval, evaluations, and quality standards. Help developers get useful, consistent answers and make progress with WorkOS. Responsibilities Build and lead a high-velocity team that ships product fast and with polish across growth, monetization, and developer assistance. Be deeply technical and hands-on: read the PRs, write prototypes, and work with technical leads on architecture and project scope. Shape the roadmap in close partnership with product managers, design, go-to-market, finance, and engineering. Bring your own product perspective, identify opportunities, and drive product decisions directly where needed—from defining the problem and choosing an approach to measuring the outcome. Help the team improve the customer journey from signup to production and expansion, using product signals and customer feedback to choose what to build next. Balance rapid product iteration with the reliability and correctness customers need from billing and the quality they expect from AI assistance. Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out. Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft. Coach, mentor, and grow a team of curious, driven engineers through direct feedback, clear goals, and meaningful ownership. Partner with recruiting to attract, hire, and retain exceptional engineering talent. Qualifications Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact. You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back. Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning. You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy. You ask "why" obsessively, and you push yourself (and your team) to learn constantly. You build