Engineering Manager, Patient Experience

Join Tech @ Ro to build the future of healthcare, from the ground up! At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients. We’re building a new system. One where the patient is in control. One designed from scratch for the digital age. At Ro, technology isn’t just a function… It's core to how we deliver care . We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients. …and we’re just getting started. As part of Tech @ Ro , you’ll work on systems that operate at scale, with an opportunity to: Solve complex, high-concurrency problems across a full-stack platform Build and ship quickly with tight feedback loops and real-world impact Own systems end-to-end, from architecture to production performance Work alongside experienced operators, technical leaders, and clinicians Help define how modern healthcare should be delivered We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it. If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us. The Role: As an Engineering Manager on the Ro Patient Experience team, you’ll be responsible for the surface areas that support millions of patients in their treatment journey - everything from coordinating treatment plans with their provider to receiving counseling and support from their care team. You’ll own engineering execution and direction for a highly visible product area, partnering closely with Product, Design, Data, and engineering teams across Ro to turn complex and sometimes ambiguous patient needs into intuitive experiences. You’ll be a strong people leader who remains close to the work, bringing the product judgment, technical depth, and bias toward action needed to help the team make decisions and deliver. This role is well suited to someone who is comfortable creating clarity amid ambiguity, navigating a range of stakeholder perspectives, and taking ownership beyond the traditional boundaries of engineering management.