Enterprise Partner Account Manager

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><p><strong>About the Team:</strong></p> <p>We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with ecosystem partners that make Klaviyo more powerful for everyone that uses it.&nbsp; We operate globally, partnering across the business, but most closely with Sales and Marketing to deliver more for our customers. Our Partner Account Management org in the US is a team of 30 high performing and entrepreneurial Klaviyos who use their consultative skills to understand the business model and growth strategy of our ecosystem partners to&nbsp; advise them on how Klaviyo can help them grow.</p> <p><strong>About the Role:</strong></p> <p>Enterprise Partner Account Managers are the go-to strategic resource for partners and the Partnerships organization because of their in-depth knowledge and are seen as an expert in the ecosystem environment. At times they serve as a speaker and external spokesperson for Klaviyo. Principal Partner Managers are responsible for building and influencing long term, deep, and mutually beneficial relationships with multiple stakeholders within a select few of Klaviyo's top partners. They will work directly with C-suite leaders in their organization and leverage consultative skills to understand the business model and growth strategy so they can strategically advise them on how Klaviyo can help them grow. Additionally, this role works often and easily across organizations and functions at Klaviyo--advancing the Partnerships' team mission while helping colleagues succeed in their own work.</p> <p><strong>How you’ll Make an impact:</strong></p> <ul> <li>Build narrative and articulate the value of Klaviyo’s software to our top Partners, differentiating Klaviyo from other solutions.</li> <li>Manage business development referrals (and co-selling opportunities) to/from your partners, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.</li> <li>Leverage strong consultative skills and knowledge of the Partner ecosystem to advise your partners’ business model and growth strategy and how it plays into the larger environment. Strategically advise them on ways Klaviyo can help them grow their business.</li> <li>Drive collaboration cross-functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges.</li> <li>Be a platform subject matter expert by developing a deep understanding of the business models, products, and ecosystems of Klaviyo’s top Partners</li> <li>Develop a 360 degree perspective of Klaviyo’s relationship with each major eCommerce platform and help guide decision making on Klaviyo’s strategy and investments with platforms.</li> <li>Identify and support cross-ecosystem connections between Klaviyo’s team and the strategic partner’s team.</li> <li>Run internal campaigns to spread awareness and drive enablement of your partners capabilities throughout Klaviyo’s org.</li> </ul> <p><strong>Who you Are</strong></p> <ul> <li>10+ years of SaaS account management, channel and/or sales experience.</li> <li>Experience supporting and influencing colleagues on cross-functional team</li> <li>Familiarity with enterprise methodologies (e.g., MEDDIC/MEDPICC)</li> <li>Ability to build strong executive relationships and lead multi-threaded deals to closure</li> <li>You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more