Enterprise Sales Leader - Financial Services

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Enterprise Sales Leader - Services Why We Have This Role Qualtrics empowers leading Services brands to transform frontline operations, customer loyalty, and brand perception through data-driven insights. We enable enterprise organizations to make high-impact decisions by leveraging our Experience Management platform and AI capabilities across locations, digital channels, and supply chains. We are seeking a seasoned North America Enterprise Sales Leader for Services to drive net-new logo acquisition and commercial growth within this critical vertical. How You’ll Find Success Drive aggressive ARR growth across top-tier Services accounts leveraging SaaS and Generative AI offerings. Formulate and execute tailored vertical go-to-market strategies targeting key decision-makers across CX, Brand, Operations, and HR domains. Demonstrate a proven ability to originate, negotiate, and close complex, multi-year, seven-figure enterprise land-and-expand deals. Cultivate a high-performing enterprise sales culture rooted in value-based selling, strategic account mapping, and executive engagement. Exhibit deep commercial acumen across modern SaaS deal structures, pricing models, and competitive positioning within the Services sector. How You’ll Grow Scale high-visibility enterprise GTM initiatives with executive exposure that directly shape the growth of our Services vertical. Serve as a key domain thought partner, translating emerging Services market trends into actionable platform solutions. Things You’ll Do Lead and coach a team of 4-6 Enterprise Sales Leaders and 20+ Account Executives focused exclusively in the Services sector. Guide reps on complex, solution-oriented sales cycles, executive pitch development, pipeline generation, and precise sales forecasting. Act as an executive sponsor on major strategic opportunities, maintaining relationships with C-level stakeholders at target accounts. Drive rigorous pipelin