Enterprise Sales Manager, Healthcare

About the Role As Enterprise Sales Manager, Healthcare, you will build and lead a team of Account Directors focused on driving strategic growth across leading healthcare organizations, including health systems, payers, and healthcare technology companies. Your team will help customers translate advances in AI into meaningful improvements in workforce productivity, administrative efficiency, patient and member experiences, and organizational performance. You’ll be a hands-on front-line leader responsible for coaching your team through complex enterprise sales cycles, building executive relationships, and driving adoption of OpenAI’s platform. Success requires understanding how healthcare organizations evaluate new technology, establish trust, and move from experimentation to scaled deployment. This role will help define OpenAI’s healthcare GTM strategy, operating model, and industry playbook. You will guide your team in identifying high-value opportunities, building credible business cases, and partnering across clinical, operational, technical, and executive stakeholders to support responsible AI adoption. In this role, you will: Recruit, develop, and lead a high-performing team of Healthcare Account Directors focused on strategic enterprise accounts across North America. Create a strong coaching culture through frequent deal reviews, account strategy sessions, customer meetings, and structured 1:1s that elevate seller performance. Define and refine the healthcare GTM strategy, including account segmentation, prioritization, executive engagement, and territory planning. Drive disciplined pipeline generation, accurate forecasting, and consistent execution across complex enterprise opportunities. Coach teams through consultative sales cycles involving IT, clinical leadership, operations, digital transformation, security, privacy, compliance, procurement, legal, and executive stakeholders. Help customers connect AI capabilities to measurable outcomes across administrative workflows, workforce productivity, knowledge access, contact center operations, and patient and member engagement. Guide teams in building business cases that reflect healthcare economics, implementation requirements, organizational readiness, and customer priorities. Help customers navigate the path from pilots to broader adoption, with clear success criteria, executive sponsorship, and plans for deployment and change management. Partner closely with Product, Solutions Architecture, Technical Success, Legal, Security, and Finance to address customer requirements and support successful deployments. Bring structured feedback to Product and leadership on healthcare-specific needs, integration requirements, adoption barriers, competitive dynamics, and emerging opportunities. Partner with Marketing on healthcare industry events, executive engagement programs, and campaigns that generate qualified pipeline and strengthen strategic relationships. Establish a culture of accountability, customer focus, and operational excellence while maintaining a low-ego, highly collaborative environment. You might thrive in this role if you have: 15+ years of enterprise sales, GTM, or sales leadership experience, including significant experience leading teams selling into large healthcare organizations. Proven track record building and scaling enterprise sales teams responsible for complex strategic accounts and substantial revenue targets. Deep understanding of the healthcare ecosystem, including the distinct priorities, buying processes, and operating models of providers, payers, and healthcare technology companies. Experience leading consultative, multi-product, or platform-based sales motions involving executive sponsors, technical buyers, and clinical or operational stakeholders. Demonstrated ability to help customers evaluate technology investments through measurable business value, implementation feasibility, and long-term adoption. Strong operational rigor across forecasting, pipeline management, territory planning, and performance management. Ability to operate effectively in a fast-moving, ambiguous environment while helping teams maintain focus and execution discipline. Strong executive presence and the ability to engage credibly with CIOs, CTOs, chief digital and AI officers, clinical executives, and senior operational and business leaders. A low-ego leadership style with a demonstrated commitment to developing talent, building trust, and creating high-performing teams. Public company experience strongly preferred. Must Have Experience Proven experience leading enterprise sales teams serving large, complex healthcare accounts. Strong understanding of healthcare buying processes, including the role of clinical, technical, operational, privacy, security, and compliance stakeholders. Track record developing new GTM motions and converting early customer adoption into repeatable, scalable growth. Technical fluency sufficient to discuss APIs, enterprise AI p