Enterprise Solutions Engineer, Service Management

<div id="model-response-message-contentr_7e523744f950b1bd" class="markdown markdown-main-panel tutor-markdown-rendering enable-luminous-fast-follows enable-updated-hr-color"> <p id="p-rc_70fe9345648a86c7-236" data-path-to-node="8"><span data-path-to-node="8,1"><span class="citation-515">Our sales team is focused on finding efficient paths to successful, profitable, long-term customers by building a user-driven marketing and sales engine</span></span><span data-path-to-node="8,3">. </span><span data-path-to-node="8,5"><span class="citation-514">We act as a key voice of the customer to the product team, helping identify and overcome technical, educational, and competitive obstacles to our continued growth</span></span><span data-path-to-node="8,7">. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field organization. You will serve as an extended part of the product General Manager's team, translating customer pain points into practical solution designs while directly shaping how our product, demos, and technical positioning evolve.</span></p> <p id="p-rc_70fe9345648a86c7-237" data-path-to-node="9"><span data-path-to-node="9,1"><span class="citation-513">This role is based in our London office with an office-centric hybrid schedule</span></span><span data-path-to-node="9,3">. </span><span data-path-to-node="9,5"><span class="citation-512">The standard in-office days are Monday, Tuesday, and Thursday</span></span><span data-path-to-node="9,7">. </span><span data-path-to-node="9,9"><span class="citation-511">Most Asanas have the option to work from home on Wednesdays</span></span><span data-path-to-node="9,11">. </span><span data-path-to-node="9,13"><span class="citation-510">Working from home on Fridays depends on the type of work you do and the teams with which you partner</span></span><span data-path-to-node="9,15">. </span><span data-path-to-node="9,17"><span class="citation-509">If you're interviewing for this role, your recruiter will share more about the in-office requirements</span></span><span data-path-to-node="9,19">.</span></p> <h3 data-path-to-node="10">What you’ll achieve</h3> <ul data-path-to-node="11"> <li> <p data-path-to-node="11,0,0">Partner with the incuba