Amazon
India, IN · On-site · Full-time
Escalation Specialist, Escalation Specialist
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Description We are seeking a dedicated Base Building Maintenance Escalation Specialist to join our Amazon Maintenance Operations Centre (AMOC) team. This role is essential in providing 24/7 monitoring and response for our global facility network, ensuring continuous operation through effective vendor management and technical support. The successful candidate will be responsible for first-line monitoring, vendor dispatch coordination, and escalation management across multiple Amazon business uni…
Requirements
- 24/7 monitoring experience
- Vendor coordination/management
- Escalation management
- Technical support/troubleshooting
Skills
- 24/7 monitoring
- vendor management
- technical support
- escalation management
- first-line incident response
- facility maintenance operations
About the company
Amazon
Posted via Adzuna
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