[What the role is] We are looking for a highly motivated and operationally experienced individual to join our team. In this role, you will work with various stakeholders within the organisation to ensure smooth operation of HDB’s services, particularly on case management, such as supporting operational users in handling complex or impasse cases. You will also monitor key service performance indicators and conduct service investigations to improve customer experience, through the. You will also …
Maritime and Port Authority of Singapore
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