Field Implementation Technician

<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>We are seeking candidates local to Sydney who can travel to local restaurants for POS implementations.</p> <p>Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate.&nbsp; You will be involved in working with Toast’s restaurant customers to set up the Toast system, train restaurant staff, build a relationship with our customers, and ensure they are successful.&nbsp; We are looking for candidates that like mobile technology, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers.&nbsp; At&nbsp; Toast, we move fast and have a lot of opportunities for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business internationally.</p> <p><strong>A day in the life (Responsibilities)&nbsp;</strong></p> <ul> <li>Learn the Toast POS system and become a product expert.</li> <li>Install &amp; configure Toast hardware and networking devices including POS terminals, handhelds, printers, and other peripherals.&nbsp;&nbsp;</li> <li>Collaborate with internal Toast teams to find diverse business solutions that will make a restaurant THRIVE.</li> <li>Conduct restaurant operation consultation and training sessions with all restaurant stakeholders to optimise Toast POS for their positions and operations.</li> <li>Maintain and document implementation plans and network diagrams.</li> <li>Test / troubleshoot unknown networking problems.</li> <li>Terminate Ethernet cables if needed.</li> </ul> <p><strong>What you'll need to thrive (Requirements)</strong></p> <ul> <li>The ideal candidate will have flexibility with hours and the ability to work early mornings and nights. Weekend hours could also be required on an ad-hoc basis depending on customer needs.</li> <li>Excellent communication skills and ability to present in front of customers.</li> <li>Demonstrates attention to detail and strong organization skills.</li> <li>Ability to problem solve/troubleshoot in a timely manner.</li> <li>Ability to think creatively and provide service-oriented solution recommendations that exceed customer expectations.</li> <li>Adaptability, strong work ethic, and professionalism during challenging situations.</li> <li>This role will require travel within your local area and could include up to 100% travel.</li> </ul> <p><strong>Breakdown:</strong></p> &