- Location
- Canada, CA
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level
About the role
This is a remote position. Five9 Configurator Remote/Canada Platform Configuration: Building tenant-level environments from scratch, including user profiles, security permissions, agent scripts, and custom dispositions. Business Analysis Translation: Partnering with stakeholders to convert contact center goals into detailed technical specs and call-routing architecture. Automation & AI Workflows: Deploying data logging automation, self-service AI solutions, and Intelligent Virtual Agents (IVA).…
Requirements
- experience with Five9 platform
- business analysis skills
- workflow automation knowledge
Skills
- contact center configuration
- five9 platform
- business analysis
- workflow automation
- ai solutions
- user profile management
- security permissions
- call-routing architecture
- intelligent virtual agents
About the company
I8IS INC.
Posted via Adzuna
How to apply
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 9 days ago.
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