- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Description The FM L2 engineer assure End-to-end fault/incident & problem management with main objective of resolution to SLA & OLA requirements. They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge . Responsibilities • Autonomously performs tasks with a moderate level of guidance but within defined procedures / guidelines Controls tec…
Requirements
- experience in incident/problem management
- network or telecom fault resolution knowledge
- ability to meet SLA/OLA
Skills
- incident management
- problem management
- sla management
- network incidents
- fault resolution
- root cause analysis
- oss
- telecom operations
- troubleshooting
About the company
Nokia Global
Posted via Adzuna
How to apply
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