Forward Deployed Architect

<div class="content-intro"><h2>About Hightouch</h2> <p>Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.</p> <p>Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.</p> <p>Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.</p> <p>At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.</p></div><h2>About the Role</h2> <p>Our agents build audiences, run journeys and activate campaigns in the time it used to take a marketer to file a ticket. Those agents rely on a solid data foundation and set of context, which is what this role is for. You go into our most complex enterprise customers and set the vision for their architecture, deploy a team of agents to build it, and you catch and solve any quality issues along the way.</p> <p>You'll work with a small number of enterprise customers to figure out what they need, champion a specific implementation plan, and build it yourself or in conjunction with the customer's team. You'll define what success looks like, and you'll be the one who proves the job is done. This is a new role on a team we're building now. You'll be one of the first people in it, which means you'll shape how it works — the playbooks, the standards, what we take on and what we hand back.</p> <p>Our platform does the heavy lifting. You drive the vision for the data architecture and have the judgment to dive into the details when the details are what matter. The best candidates are fluent in marketing outcomes and customer engagement, with real depth in data.</p> <h2>What You'll Do</h2> <ul> <li>Establish what the customer is trying to do. Run discovery with marketing and data teams and get from "we want better targeting" to specific activation use cases.</li> <li>Profile and understand the data, with agents doing the first pass and you deciding what it actually means, so you can architect a solution that closes da