Fraud Investigator

<div class="content-intro"><h2>Join us in building the future of finance.</h2> <p>Our mission is to democratize finance for all. <a href="https://www.cerulli.com/press-releases/cerulli-anticipates-124-trillion-in-wealth-will-transfer-through-2048" target="_blank">An estimated $124 trillion of assets</a> will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.</p></div><h2><strong>About the team + role&nbsp;</strong></h2> <p>We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.&nbsp;</p> <p>Our mission is to safeguard the company’s assets and our customer’s accounts by relentlessly detecting and investigating fraudulent activities, ensuring the integrity and security of our Bank product.&nbsp; We champion the prevention and detection of fraud, ensuring the highest standards of security and integrity.&nbsp;</p> <p>As a Bank Fraud Investigator, you will be responsible for investigating suspected fraudulent activities within the banking products. You will work closely with various departments to identify, prevent and resolve fraudulent activities involving accounts, transactions and other financial products.</p> <h2><strong>Available shift</strong></h2> <ul> <li>Tuesday through Saturday; 11:00am – 8:00pm CT and 9am – 6pm CT on Saturdays</li> </ul> <p><strong>This role is based in our Chicago, IL, Westlake, TX and Denver, CO offices, with in-person attendance expected at least 3 days per week.</strong></p> <p>At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.&nbsp;</p> <h2><strong>What you’ll do</strong></h2> <ul> <li>Investigate and mitigate bank and credit card fraud by analyzing suspicious activity across multiple payment rails, including debit and credit card transactions, and by reviewing potential identity theft, account takeover (ATO), wire transfer fraud, payment fraud, and check fraud.</li> <li>Analyze financial data, account history, and transaction records to identify irregularities, emerging fraud patterns, and potential policy violations.</li