Front Office Associate at Marriott Hotels Resorts | Rozgoo | Rozgoo

Marriott Hotels Resorts

Kolkata, IN · On-site · Full-time

Front Office Associate

Posted 20 days ago

Location: Kolkata, IN
Work mode: On-site
Employment: Full-time
Experience: Mid-level · 1–3 yrs
Education: high school

About the role

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Description POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of …

Requirements

High school diploma or equivalent
1 to 3 years experience in front office or hospitality
Strong customer service skills
Ability to manage multiple tasks efficiently
Basic payment and billing knowledge
Familiarity with reservation and hospitality software

Skills

guest check-in
reservation management
billing verification
customer service
front desk operations
payment processing
record keeping
hospitality software
multitasking
conflict resolution

About the company

Marriott Hotels Resorts

Posted via Adzuna

How to apply

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Marriott Hotels Resorts

Front Office Associate