IHG
India, IN · On-site · Full-time
Front Office Guest Service Associate - Holiday Inn Express Gurgaon Sector 50
Posted 28 days ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
Your day to day -Be the warm welcome that kicks off a memorable guest experience -Acknowledge IHG Rewards Club members and returning guests, in person or on the phone -Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay -Handle cash and credit transactions -Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes -Stay one step ahead of guests' needs - record a…