IHG
India, IN · On-site · Full-time
Front Office Guest Service Associate - Holiday Inn Express Hyderabad Hitec City
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
Description Key Responsibilities: 1. Guest Handling Welcome guests warmly and ensure a smooth check-in and check-out process Provide accurate information about hotel services, facilities, and local attractions Handle guest queries, requests, and complaints promptly and professionally Ensure a positive first and last impression for all guests 2. Front Desk Operations Manage reservations, room assignments, and billing procedures Maintain proper records in the Property Management System (PMS) Coor…