Viceroy Properties
Mumbai, IN · On-site · Full-time
General Manager – Customer Relations & Community Management
Posted 1 month ago
- Location
- Mumbai, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
To lead the end-to-end customer and community lifecycle for residential developments, from customer onboarding and possession through post-handover services and eventual transition to the Society/Association of Owners. The role will integrate Customer Relations, CRM, Possession, Handover and Real Estate Management Services (REMS) to deliver a seamless customer journey from purchase to community living. The incumbent will provide strategic oversight of society administration, facility and engine…