Growth Technical Account Manager

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Code , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days , and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. Why we're hiring PostHog has thousand+ companies paying for PostHog that signed up, started paying, and are growing their usage with zero human help, but are still below the typical high-touch threshold. You'd be the first person to systematically work this segment to find opportunities for revenue growth. This is a founding role on a new product-led growth team. You won't own a named book of accounts. Instead, you'll work from a signal engine that surfaces the right accounts at the right time: billing limits approaching, usage growing across product lines, monthly accounts ready for credit conversion, declining accounts that need intervention. You'll cover a pool of ~1,000+ accounts, prioritizing based on signals rather than territory and driven by a quota. The motion is part expansion selling, part retention, part building-the-machine-that-tells-you-where-to-focus. You won't be cold-calling strangers. You'll be reaching out to real customers who are already paying, at the moment when a conversation can change their trajectory. It's exciting because: You're building the playbook, not inheriting one. PostHog has never systematically worked this segment with a human. The data is rich. You'll have product usage signals, billing data, and customer context to know who to reach out to and when. The signal engine is part of the job, not just a tool you use, though you won't be entirely responsible for creating the engine itself, but rather informing through feedback to improve the engine. PostHog's usage-based model means expansion is natural. You're accelerating what's already happening, not forcing a square peg. If this works, you're building a team. What you’ll be doing Work a pool of already-paying accounts using a signal-driven prioritization engine, with no named book. The signal engine surfaces accounts to you who meet certain criteria per wee