Guest Experience Supervisor at IHG | Rozgoo | Rozgoo

IHG

India, IN · On-site · Full-time

Guest Experience Supervisor

Posted 11 days ago

Location: India, IN
Work mode: On-site
Employment: Full-time
Experience: Mid-level · 2–5 yrs
Education: high school

About the role

© 2026 Rozgoo

Description Our Day to Day People Manage everyday Front Office activities, plan and assign work, ensuring the department is appropriately staffed to meet guest and operational requirements Supervise, coach, and support Front Office colleagues to improve performance and deliver excellent guest service Develop performance and development goals for colleagues and recognise good performance Train and guide colleagues to ensure they follow hotel policies, procedures, and service standards and have t…

Requirements

Experience in front office or guest service roles
Supervisory or leadership experience
Knowledge of hospitality industry standards
Good communication and interpersonal skills
Ability to train and motivate staff

Skills

guest service management
front office operations
staff supervision
training and development
performance management
hotel policies
service standards
coaching techniques
scheduling software

About the company

IHG

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

IHG

Guest Experience Supervisor