- Location
- Shimla, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
Responsibilities: Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns promptly. Ensure a high-quality guest experience by providing personalized and proactive service. Handle guest complaints or issues effectively, offering solutions to maintain satisfaction. Coordinate with housekeeping, front office, and other departments to meet guest needs seamlessly. Maintain detailed records of guest preferences and feedback to improve service delivery. Assist in…