Marriott Hotels Resorts
Mumbai, IN · On-site · Full-time
Guest Relations Associate
Posted 18 days ago
- Location
- Mumbai, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Description POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay message…
Requirements
- experience in guest relations or customer service
- strong communication skills
Skills
- customer service
- communication
- problem solving
- guest relations
About the company
Marriott Hotels Resorts
Posted via Adzuna
How to apply
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