Marriott Hotels Resorts
Bangalore, IN · On-site · Full-time
Guest Relations Associate
Posted 25 days ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Description POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay message…